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Chapter 1: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Significance of the Study
1.4 Objectives of the Study
1.5 Research Questions
1.6 Hypotheses
1.7 Scope of the Study
1.8 Limitations of the Study
1.9 Definition of Key Terms

Chapter 2: Literature Review
2.1 Overview of cultural competency in healthcare
2.2 Impact of cultural competency on patient satisfaction
2.3 Relationship between cultural competency and health outcomes
2.4 Existing research on cultural competency in healthcare
2.5 Gaps in the literature and areas for further research

Chapter 3: Research Methodology
3.1 Research approach
3.2 Data collection methods
3.3 Sampling techniques
3.4 Data analysis procedures
3.5 Ethical considerations

Chapter 4: Discussion of Findings
4.1 Key findings related to cultural competency and patient satisfaction
4.2 Key findings related to cultural competency and health outcomes
4.3 Implications of the findings for healthcare providers
4.4 Contributions to knowledge in the field

Chapter 5: Summary of Findings, Contributions to Knowledge, Recommendations for Future Research, Reflections on the Research Process, and Conclusion.
5.1 Summary of key findings
5.2 Contributions to knowledge in the field
5.3 Recommendations for future research
5.4 Reflections on the research process
5.5 Conclusion on the impact of cultural competency on patient satisfaction and health outcomes

Overview:
The impact of cultural competency on patient satisfaction and health outcomes is a critical aspect of healthcare delivery that has gained increasing attention in recent years. This thesis aims to explore the relationship between cultural competency in healthcare settings and its impact on patient satisfaction and health outcomes. By examining existing literature and conducting original research, this study aims to provide valuable insights into how cultural competency can improve patient experiences and health outcomes. Through a thorough analysis of research findings, this thesis will highlight the potential implications and applications of enhancing cultural competency in healthcare settings.

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