The impact of corporate social responsibility on consumer perception and brand loyalty – Complete Phd and Masters Thesis

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Table of Contents

Chapter 1: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Research Questions
1.4 Objectives of the Study
1.5 Significance of the Study
1.6 Limitation of the Study
1.7 Scope of the Study

Chapter 2: Literature Review
2.1 Corporate Social Responsibility
2.2 Consumer Perception
2.3 Brand Loyalty
2.4 Relationship between CSR, Consumer Perception, and Brand Loyalty
2.5 Previous Studies on CSR Impact on Consumer Perception and Brand Loyalty

Chapter 3: Research Methodology
3.1 Research Design
3.2 Population and Sample
3.3 Data Collection Methods
3.4 Data Analysis Techniques
3.5 Ethical Considerations

Chapter 4: Discussion of Findings
4.1 Analysis of Data
4.2 Discussion of Results
4.3 Implications of Findings
4.4 Recommendations for Businesses

Chapter 5: Conclusion and Summary
5.1 Summary of Findings
5.2 Conclusion
5.3 Contributions of the Study
5.4 Recommendations for Future Research

Brief Overview:

The impact of corporate social responsibility on consumer perception and brand loyalty has become an increasingly important topic in the field of marketing and business management. Corporate social responsibility (CSR) refers to a company’s commitment to operating in an economically, socially, and environmentally sustainable manner. Research has shown that consumers are increasingly considering CSR practices when making purchasing decisions, and that positive perceptions of a company’s CSR efforts can lead to stronger brand loyalty.

This study aims to investigate the relationship between CSR initiatives, consumer perception, and brand loyalty. By conducting a thorough literature review, utilizing appropriate research methodology, and analyzing the findings, the study seeks to provide valuable insights for businesses looking to enhance their CSR strategies and improve consumer loyalty.

Overall, the findings of this study will contribute to the existing body of knowledge on the impact of CSR on consumer behavior and brand loyalty, and will provide recommendations for businesses to effectively leverage their CSR efforts to build stronger relationships with customers.

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