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Introduction:
Conflict is inevitable in human interactions, and the ability to effectively resolve conflicts is crucial for maintaining harmonious relationships in personal and professional settings. Emotional intelligence, which encompasses self-awareness, self-regulation, motivation, empathy, and social skills, has been identified as a key factor in determining how individuals manage and resolve conflicts. This thesis aims to explore the relationship between emotional intelligence and conflict resolution skills, seeking to understand how emotional intelligence influences the way individuals approach and navigate conflict situations.
Chapter 1:
1.1 Introduction
1.2 Background of study
1.3 Problem Statement
1.4 Objective of study
1.5 Limitation of study
1.6 Scope of study
1.7 Significance of study
1.8 Structure of the Thesis
1.9 Definition of terms
Chapter 2: Literature Review
2.1 Emotional intelligence and conflict resolution
2.2 Theories of emotional intelligence
2.3 Models of conflict resolution
2.4 Empirical studies on emotional intelligence and conflict resolution
2.5 The role of emotional intelligence in negotiation
2.6 Emotional intelligence in leadership and conflict management
2.7 Gender differences in emotional intelligence and conflict resolution
2.8 Cultural influences on emotional intelligence and conflict resolution
2.9 The impact of emotional intelligence training on conflict resolution skills
2.10 Future directions in research on emotional intelligence and conflict resolution
Chapter 3: Research Methodology
3.1 Research design
3.2 Participants
3.3 Data collection methods
3.4 Measures
3.5 Data analysis
3.6 Ethical considerations
3.7 Validity and reliability
3.8 Limitations of methodology
Chapter 4: Discussion of Findings
4.1 Relationship between emotional intelligence and conflict resolution skills
4.2 Factors influencing the relationship
4.3 Implications for practice
4.4 Recommendations for further research
Chapter 5: Conclusion and Summary
In conclusion, this thesis will contribute to the existing literature on emotional intelligence and conflict resolution by providing a comprehensive analysis of the relationship between these two constructs. By exploring how emotional intelligence influences conflict resolution skills, this study aims to enhance our understanding of effective conflict management strategies and inform the development of interventions to improve conflict resolution outcomes.
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