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Table of Contents

Chapter One: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Research Questions
1.4 Objectives of the Study
1.5 Significance of the Study
1.6 Limitations of the Study
1.7 Scope of the Study

Chapter Two: Literature Review
2.1 Concept of Corporate Social Responsibility
2.2 Importance of Corporate Social Responsibility
2.3 Organizational Citizenship Behavior
2.4 Relationship between Corporate Social Responsibility and Organizational Citizenship Behavior

Chapter Three: Research Methodology
3.1 Research Design
3.2 Sampling Technique
3.3 Data Collection Methods
3.4 Data Analysis Techniques

Chapter Four: Discussion of Findings
4.1 Analysis of Data
4.2 Interpretation of Results
4.3 Comparison with Existing Literature
4.4 Implications for Practice

Chapter Five: Conclusion and Summary
5.1 Summary of Findings
5.2 Conclusion
5.3 Recommendations for Future Research
5.4 Practical Implications

Overview on Corporate Social Responsibility and Organizational Citizenship Behavior

Corporate Social Responsibility (CSR) refers to a company’s commitment to operate in an economically, socially, and environmentally sustainable manner. It involves taking responsibility for the impact of their activities on customers, employees, communities, and the environment. Organizational Citizenship Behavior (OCB) is defined as individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and in the aggregate, promotes the effective functioning of the organization.

The relationship between CSR and OCB is an important area of research as it examines how a company’s social responsibility initiatives can impact employee behavior and attitudes. Studies have shown that companies that engage in CSR activities tend to have employees who exhibit higher levels of OCB, such as helping behaviors, organizational loyalty, and job satisfaction. This can lead to increased organizational performance and reputation.

In conducting further research on this topic, it is important to consider factors such as the company’s culture, leadership style, and communication strategies, as these can influence the effectiveness of CSR initiatives on employee behavior. Additionally, studying the potential mediating and moderating variables that can impact the relationship between CSR and OCB can provide valuable insights for organizations looking to enhance their social responsibility efforts and employee engagement.

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