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Introduction

Financial inclusion is a crucial aspect of economic development as it ensures that all individuals and businesses have access to affordable and appropriate financial products and services. This serves to improve their financial well-being and ultimately contribute to poverty reduction and economic growth. Agent banking has emerged as a key strategy to promote financial inclusion by extending the reach of formal financial services to underserved and remote areas through a network of agents.

This thesis aims to explore the role of agent banking in promoting financial inclusion, with a focus on its effectiveness in reaching the unbanked and underbanked populations. The study will investigate the opportunities and challenges of agent banking in enhancing financial inclusion, and assess its impact on the overall financial landscape.

Chapter One: Introduction
1.1 Introduction
1.2 Background of study
1.3 Problem Statement
1.4 Objective of study
1.5 Limitation of study
1.6 Scope of study
1.7 Significance of study
1.8 Structure of the Thesis
1.9 Definition of terms

Chapter Two: Literature Review
2.1 Overview of financial inclusion
2.2 The role of agent banking in financial inclusion
2.3 Success factors for agent banking
2.4 Challenges of agent banking
2.5 Impact of agent banking on financial inclusion
2.6 Regulatory framework for agent banking
2.7 Innovations in agent banking
2.8 Comparative analysis of agent banking models
2.9 Adoption and usage of agent banking
2.10 Future trends in agent banking

Chapter Three: Research Methodology
3.1 Research design
3.2 Data collection methods
3.3 Sampling techniques
3.4 Data analysis methods
3.5 Ethical considerations
3.6 Research instruments
3.7 Limitations of the study
3.8 Validity and reliability of the research

Chapter Four: Discussion of Findings
4.1 Demographic profile of agent banking users
4.2 Usage patterns of agent banking services
4.3 Perceived benefits of agent banking
4.4 Challenges faced by agent banking agents
4.5 Impact of agent banking on financial inclusion
4.6 Regulatory issues in agent banking
4.7 Innovation in agent banking
4.8 Comparison of agent banking models
4.9 Recommendations for improving agent banking
4.10 Future prospects of agent banking

Chapter Five: Conclusion and Summary
5.1 Summary of key findings
5.2 Conclusion
5.3 Implications for policy and practice
5.4 Contribution to existing literature
5.5 Recommendations for further research

Thesis Overview

Financial inclusion through agent banking has gained significant attention in recent years as a means to expand access to financial services for underserved populations. This thesis seeks to explore the role of agent banking in promoting financial inclusion, with a focus on its effectiveness in reaching the unbanked and underbanked individuals and businesses.

The study will employ a mixed-method approach to gather data from both primary and secondary sources. The research will involve surveys, interviews, and case studies to analyze the opportunities and challenges of agent banking in enhancing financial inclusion. The findings will contribute to a deeper understanding of the impact of agent banking on financial inclusion and provide insights for policymakers, financial institutions, and other stakeholders.

Overall, this thesis aims to advance the knowledge and understanding of financial inclusion through agent banking and offer practical recommendations for improving access to financial services for all. By addressing the gaps in the current literature and highlighting the opportunities for innovation and growth in agent banking, this study seeks to make a valuable contribution to the field of financial inclusion research.

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