The impact of digital signage on in-store customer behavior – Complete Phd and Masters Thesis

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Introduction:

In today’s fast-paced digital world, businesses are constantly seeking innovative ways to attract and retain customers. One such method that has gained popularity in recent years is the use of digital signage in retail stores. Digital signage refers to electronic displays that show dynamic content such as images, videos, and interactive features. These displays are strategically placed throughout stores to engage customers and enhance their overall shopping experience. The impact of digital signage on in-store customer behavior is a topic of great interest and importance in the field of marketing and consumer behavior. This thesis will explore the various ways in which digital signage influences customer behavior in retail settings.

1.1 Introduction
1.2 Background of study
1.3 Problem Statement
1.4 Objective of study
1.5 Limitation of study
1.6 Scope of study
1.7 Significance of study
1.8 Structure of the Thesis
1.9 Definition of Terms

Chapter Two: Literature Review
2.1 Evolution of digital signage in retail
2.2 Theoretical frameworks for understanding customer behavior
2.3 Impact of digital signage on consumer attention
2.4 Influence of digital signage on purchase decisions
2.5 Effectiveness of digital signage compared to traditional signage
2.6 Role of content and design in digital signage effectiveness
2.7 Factors influencing customer engagement with digital signage
2.8 Consumer perceptions and attitudes towards digital signage
2.9 Measurement metrics for evaluating digital signage effectiveness
2.10 Future trends in digital signage technology

Chapter Three: Research Methodology
3.1 Research design
3.2 Sampling techniques
3.3 Data collection methods
3.4 Data analysis procedures
3.5 Questionnaire development
3.6 Pilot testing
3.7 Ethical considerations
3.8 Limitations of the study

Chapter Four: Discussion of Findings
4.1 Demographic profile of participants
4.2 Impact of digital signage on customer attention
4.3 Influence of digital signage on purchase behavior
4.4 Customer engagement with digital signage
4.5 Effectiveness of digital signage content and design
4.6 Comparison of digital signage with traditional signage
4.7 Customer perceptions and attitudes towards digital signage
4.8 Implications for retailers
4.9 Recommendations for future research

Chapter Five: Conclusion and Summary
5.1 Summary of key findings
5.2 Implications for theory and practice
5.3 Contributions to existing literature
5.4 Practical recommendations for retailers
5.5 Limitations of the study
5.6 Suggestions for future research

Thesis Overview:

The impact of digital signage on in-store customer behavior is a critical area of study in the field of marketing and consumer behavior. This thesis aims to explore the various ways in which digital signage influences customer behavior in retail settings. The research will be conducted through a comprehensive literature review, followed by an in-depth analysis of the research methodology and findings. The study will also provide practical recommendations for retailers looking to enhance their customer engagement strategies through the use of digital signage. By shedding light on this emerging technology, this thesis seeks to contribute to the growing body of knowledge on the role of digital signage in shaping consumer behavior.

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