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**Introduction**

Emotional intelligence (EI) and conflict resolution skills are two important factors that can significantly impact how individuals handle and resolve conflicts in various settings such as the workplace, relationships, and communities. Understanding the relationship between these two variables can provide valuable insights into how individuals can effectively navigate conflicts and improve overall communication and relationships.

**Table of Contents**

**Chapter 1: Introduction**
1.1 Introduction
1.2 Background of study
1.3 Problem Statement
1.4 Objective of study
1.5 Limitation of study
1.6 Scope of study
1.7 Significance of study
1.8 Structure of the Thesis
1.9 Definition of terms

**Chapter 2: Literature Review**
2.1 Understanding Emotional Intelligence
2.2 The Relationship Between Emotional Intelligence and Conflict Resolution Skills
2.3 Theoretical Frameworks on Emotional Intelligence and Conflict Resolution
2.4 Empirical Studies on Emotional Intelligence and Conflict Resolution Skills
2.5 Factors Influencing Emotional Intelligence and Conflict Resolution Skills
2.6 Role of Emotional Intelligence in Mediation and Negotiation
2.7 Training and Development of Emotional Intelligence and Conflict Resolution Skills
2.8 Gender Differences in Emotional Intelligence and Conflict Resolution
2.9 Cultural Differences in Emotional Intelligence and Conflict Resolution
2.10 Summary of Literature Review

**Chapter 3: Research Methodology**
3.1 Research Design
3.2 Participants
3.3 Measures
3.4 Data Collection Procedures
3.5 Data Analysis
3.6 Ethical Considerations
3.7 Pilot Study
3.8 Limitations of the Methodology

**Chapter 4: Discussion of Findings**
4.1 Analysis of Emotional Intelligence and Conflict Resolution Skills
4.2 Relationship Between Emotional Intelligence and Conflict Resolution Skills
4.3 Factors Influencing Emotional Intelligence and Conflict Resolution Skills
4.4 Implications for Practice
4.5 Future Research Directions

**Chapter 5: Conclusion and Summary**
5.1 Summary of Findings
5.2 Implications for Theory and Practice
5.3 Limitations of the Study
5.4 Recommendations for Future Research

**Thesis Overview**

Emotional intelligence (EI) is a key component in understanding how individuals perceive, understand, and manage emotions, both in themselves and in others. Conflict resolution skills, on the other hand, refer to the ability to effectively address and resolve conflicts that may arise in various contexts. This thesis aims to explore the relationship between emotional intelligence and conflict resolution skills, with a focus on understanding how emotional intelligence influences an individual’s ability to effectively resolve conflicts.

The literature review will provide a comprehensive overview of the existing research on emotional intelligence and conflict resolution, including theoretical frameworks, empirical studies, and factors influencing these variables. The research methodology section will outline the design, participants, measures, data collection procedures, and data analysis techniques used in the study.

The discussion of findings will analyze the relationship between emotional intelligence and conflict resolution skills, identifying key factors that influence these variables and discussing the implications for practice. The conclusion and summary section will summarize the findings, discuss limitations of the study, and provide recommendations for future research in this area.

Overall, this thesis aims to contribute to the existing literature on emotional intelligence and conflict resolution skills, providing valuable insights that can inform interventions aimed at improving conflict resolution outcomes in various settings.

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