Investigating the role of corporate social responsibility in building brand equity and customer loyalty – Complete Phd and Masters Thesis

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Table of Contents

Chapter 1: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Significance of the Study
1.6 Scope of Study
1.7 Limitations of Study

Chapter 2: Literature Review
2.1 Concept of Corporate Social Responsibility
2.2 Relationship between CSR, Brand Equity, and Customer Loyalty
2.3 Theoretical Framework
2.4 Empirical Studies on CSR and Brand Equity
2.5 Empirical Studies on CSR and Customer Loyalty

Chapter 3: Research Methodology
3.1 Research Design
3.2 Data Collection Methods
3.3 Sampling Technique
3.4 Data Analysis Techniques

Chapter 4: Discussion of Findings
4.1 Analysis of Relationship between CSR and Brand Equity
4.2 Analysis of Relationship between CSR and Customer Loyalty
4.3 Comparison of Findings with Existing Literature

Chapter 5: Conclusion and Summary
5.1 Summary of Findings
5.2 Implications for Practice
5.3 Recommendations for Future Research
5.4 Conclusion

Brief Overview:

Investigating the role of corporate social responsibility in building brand equity and customer loyalty is a crucial topic in the field of marketing and business management. Corporate social responsibility (CSR) has become increasingly important for businesses in today’s competitive market, as consumers are becoming more socially conscious and seek brands that align with their values.

This study aims to explore the relationship between CSR initiatives, brand equity, and customer loyalty. By conducting a thorough literature review and empirical analysis, the research will provide insights into how CSR practices can impact brand equity and customer loyalty. The findings of this study will have practical implications for businesses looking to enhance their brand reputation and customer relationships through CSR initiatives.

Overall, this research will contribute to the existing body of knowledge on the role of CSR in building brand equity and customer loyalty, and provide valuable insights for businesses seeking to create sustainable competitive advantages through socially responsible practices.

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