Examining the influence of corporate social responsibility on brand reputation and customer loyalty – Complete Phd and Masters Thesis

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Table of Contents:

Chapter 1: Introduction
1.1 Background of the Study
1.2 Problem Statement
1.3 Research Questions
1.4 Objectives of the Study
1.5 Significance of the Study
1.6 Scope of Study
1.7 Limitations of Study

Chapter 2: Literature Review
2.1 Introduction to Corporate Social Responsibility
2.2 Brand Reputation and Customer Loyalty
2.3 Theoretical Framework
2.4 Studies on CSR and Brand Reputation
2.5 Studies on CSR and Customer Loyalty
2.6 Gaps in Literature

Chapter 3: Research Methodology
3.1 Research Design
3.2 Data Collection Methods
3.3 Sampling Techniques
3.4 Data Analysis Techniques

Chapter 4: Discussion of Findings
4.1 Analysis of Data
4.2 Interpretation of Results
4.3 Comparison with Literature
4.4 Implications for Practice

Chapter 5: Conclusion and Summary
5.1 Summary of Findings
5.2 Conclusion
5.3 Recommendations for Future Research
5.4 Practical Implications

Overview:

In today’s competitive business environment, corporate social responsibility (CSR) has become an important aspect of a company’s strategy. This study aims to examine the influence of CSR on brand reputation and customer loyalty. The importance of CSR in building a positive brand image and strengthening customer loyalty cannot be underestimated. The study will explore the relationship between CSR activities and brand reputation, as well as the impact on customer loyalty. By conducting a thorough literature review and using appropriate research methodologies, this study will provide valuable insights for companies looking to enhance their CSR initiatives for improved brand reputation and customer loyalty. The findings of this study will have practical implications for businesses and contribute to the existing body of knowledge on CSR and its impact on brand reputation and customer loyalty.

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